Frequently asked questions
Last updated: October 16, 2026
What is WAVR?
WAVR is a subcontractor compliance dashboard. It keeps your subcontractor roster, insurance certificates, licenses, and waivers in one place, and uses AI to scan documents and answer questions about your records.
What do the plans include?
Growth includes the roster, subcontractor intake, document uploads, AI document scanning, and the AI assistant, for up to 25 subcontractors. Scale Pro adds waiver signing, the Compliance Hub, and team invites, for up to 150 subcontractors. Enterprise Core includes everything with no subcontractor cap.
Is there a free option?
Yes. Without a paid plan, team members can view the roster and dashboard in read-only mode. Adding firms, uploading documents, and using the AI features require a paid plan.
How does the AI document scanner work?
Upload a subcontractor document — a certificate of insurance, license, or other compliance file — and WAVR identifies the document type, extracts key details like expiry dates and policy numbers, and flags missing or conflicting information. You can review every result before relying on it.
What can I ask the AI assistant?
Anything about your own records: which firms have expiring COIs, what a scanned document says, which waivers are signed, and more. The assistant answers only from your team's roster and documents and cites the records it used.
Who can see our data?
Only members of your team. Accounts are invite- and signup-based, every record is protected by access rules in the database, and uploaded documents are stored privately.
How does billing work?
Plans are billed monthly or annually through Paddle, our Merchant of Record, which handles payment processing, taxes, and invoices. Annual plans are discounted compared to monthly billing.
Can I cancel or get a refund?
You can cancel anytime and keep access until the end of your billing period. We also offer a 30-day money-back guarantee — see our Refund Policy for details.
How many subcontractors can I track?
Growth supports up to 25 subcontractors, Scale Pro up to 150, and Enterprise Core is unlimited. If you hit your plan's limit, you can upgrade and keep going without losing any data.
How do I get help?
Email Smartsystemsvending@gmail.com and we'll get back to you. Paid plans include priority support.